HOW CAN WE HELP YOU?

When can I expect to receive my refund?

Once your booking has been cancelled, your refund, less any applicable fees, will be processed within 21-30 days. 

Please see below the dnata refund charges that are applicable IN ADDITION to any supplier cancellation fees:  

Actiondnata Charge(AED)
Refund of Air Tickets150
Reissue of Air Tickets100
Revalidation of Air Tickets50
Refund of Hotel Booking150
Refund of Holiday Package (2+ products)Sum of individual refund charge components
Refund of other Non-Air Products/Services50 per product