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Trending questions

How do I contact dnata?

Our Customer Care Centre is available: 24 hours every day. We don't use any premium rate numbers so you can call for the cost of a normal call.

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Latest information for travellers: COVID-19

We are currently monitoring the situation surrounding COVID-19 closely and will continue to provide as much information and assistance to travellers as we

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How can I cancel my booking?

If your travel plans change and you must cancel your booking please do so at the earliest possible time as many products have strict cancellation and

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What does the board basis mean?

What does board basis mean, and how does it relate to RO, SC, BB, HB, FB or AI? Board basis simply means the sort of dining arrangements that you have

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